Phone Card Benefits/Why Phone Cards Online?
PIN-Free Access and Permanent PIN
Registration/Verification
Selecting a Card
Payment Online
Receiving PIN(s) and Instructions
Placing a Call/Connection Quality
Charges & Minutes on Card
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- Phone Card Benefits
- Prepaid phone cards
sales are skyrocketing. Using
prepaid phone cards wisely can
help you control your phone bills. Prepaid phone cards are also
very convenient. For consumers who do not want to switch their long
distance carriers, stand-alone prepaid phone cards are the
answer. You receive mobility (calling from any phone including
cellular), independence from local carrier and anonymity. Prepaid
phone cards are also extremely popular with college students, truck
drivers, travelers and international visitors. Often you can find the
absolute LOWEST rate to a particular international country by using
prepaid phone cards rather than direct dial 1+ service or 1010 dial.
We invite you to search our prepaid phone cards rates and
purchase your prepaid phone cards online.
-
Why
Calling Cards Online?
- Buying phone cards online is very
convenient and it has a lot of advantages:
- Wide range of the phone cards in one place
- Easy to compare the rates and select the best
card for you
- Instantly get the PIN at any time and any place
where you have an access to the Internet (go through verification to
eliminate any delays)
- How do these phone cards work?
- You simply pay for the calling time in
advance and reduce the prepaid balance as you make calls. To make a
call you dial Toll Free Access Number, enter your "PIN" number, and
dial the phone number you wish to call.
- PIN-Free Access! How does it work?
- No PIN to remember! You make a call
without entering PIN. When you sign up, you register your phone number
with us. It can be your cell phone, work phone or home phone. Your
phone number becomes your permanent Personal Identification. When You
dial from registered phone, after entering Access number the
telecom switches automatically recognizing your number, and You don't
have to enter a hard-to-remember PIN!
- Can I call from different phone?
- To place a call from any not registered
phone number just dial access number, enter your PIN (for "Jupiter"
phone card card enter your 10 digits registered phone number and
your 4 digits password assigned by you during sign up).
- Permanent PIN
- Permanent PIN - Each time when You add
money to a card you refill the same PIN number. Only refillable phone
cards have permanent PIN number. At least one refill in 6 month
required.
- How do I refill Permanent PIN?
- To refill your Permanent PIN choose your
phone card, select amount you wish to add and press the button "Buy or
Refill".
Every time you purchase or refill a phone card with Permanent PIN you
add funds to your existing PIN.
Registration/Verification
- Why should I register?
- Registered customers are provided with
convenient features and special functions on the site.
We will also notify you when special sales occur.
- How can I register?
- If you are a first time buyer, after
you'll select a phone card, you'll be prompted to enter your
information and your account will be created. Or you can
register now
- How many accounts can I create?
- The best way to keep Purchase Report
definite is to have just a single account in our system.
You can create another account but not with the same e-mail address!
- Why must we verify an order?
- Verifying your order is our way of
ensuring consumer protection against credit card fraud. Our
highly-trained customer service representatives inspect and verify all
new orders to guarantee your online security.
- Verification Benefits
- Verified customers are provided with:
- Higher daily and monthly volume purchases;
- Card PIN(s) and Calling Instructions instantly to
the screen;
- How do I find a best phone
card for me?
- A card with a lowest rate is not always
the best one! Read the description for each card (Details).
-For a short term use the cards with the lowest rates are recommended
(usually they have weekly maintenance fee). For a long term use we
suggest the cards with NO or Low maintenance fee.
-Check a cell phone rates if you are going to call to a cell phone
number. To find a cell phone rates select a "Country-Cellular".
-Pay attention if a card has Local and Toll Free Access Numbers. Rates
usually are higher when you use Toll Free Access Number. See card's
details to find Local Access Number in specific area.
-If you are a first time buyer, try to make your first purchase during
Customer Service business hours. Call Customer Service for assistance
if you have any questions or problems.
- What if I call few different
countries?
- You can use the same card for any
domestic or international destinations. After you select desired
destination you'll see the cards ranked by the best rate. For several
destinations check the rates for each destination and buy an
appropriate card.
A card with the best rate to one country can still have low rates to
other countries.
- For how long is my card valid?
- The expiration dates on our phone cards
vary from 3 months since activation (first call) to unlimited (Permanent
PIN). Please view card's details for the information regarding
specific card.
- How can I buy a phone card?
- The best way to start shopping is to use
our "From" -- "To" feature if you know what country you want to call.
Upon selection you will see the list of the phone cards that you can
use to call this direction.
Please see section "Selecting a Card" for references how to choose a
best card for you.
When you selected a phone card(s) you wish to buy "click" button "Buy"
and follow the instructions.
- How can I pay?
- There is absolutely safe and certified
way to pay online: by Credit/Debit Card.
Credit card payment system:
-This way is convenient, reliable, and absolutely safe. Payment
transaction is proceeded by leading e-commerce Payment Transaction
Company: VeriSign - Credit Cards Processing Center. Our site does not
have access to your credit card number and your private information.
Your credit card's data is transferred to VeriSign directly using
security protocol for Internet payments - SSL, so the information
remains confidential. Site receives confirmation from VeriSign that
your payment transaction is completed.
- My credit/debit card payment
failed
-
Do following steps:
- Check if your credit card is Visa, Master Card or
Discover card.
- Check your Card number, Expiration Date and Card
Security Code (CSC).
- Check your Credit Card billing address and Zip
code.
- If you still have a problem, call Customer
Service for assistance.
- What is the CSC code?
- The Card Security Code (CSC) is a 3- or
4-digit number printed on the back side of the credit card (typically
in the signature field after your account number or last four digits
of your account number).
- Is it secure to purchase online?
- Yes. Your credit/debit card data is
transferred using certified security protocol (SSL). All registration
information remains confidential. For security reason we don't store
your credit card information. If you are concerned about security use
credit card with low limit or try PayPal system.
- How do I get my PIN?
- All verified users receive PIN(s) and all
instructions instantly on the screen and a copy to email box.
First time buyers may receive request letter for Verification and may
be asked to contact Customer Service. Please call Customer Service to
speed up the PIN-receiving process.
- Local Access Number(s)
- If a card you purchased has the Local
Access Number(s), see card's details to find a Local Access Number in
specific area.
- How do I place a call
- To place a call you dial the Free Access
Number, enter your "PIN" number, then you'll be prompted to enter the
phone number you want to call. For more details see instructions for
your phone card(s).
- Access Number(s)
- Read instructions that you got with a PIN(s)
for a phone card(s) you purchased to find an Access Number(s). If a
card you purchased has the Local Access Number(s), see card's details
to find a Local Access Number in specific area.
- Calling to a cell phone
- Check the cell phone rates if you are
going to call to cell phone destination. For most countries a cell
phone rate is higher than a land line rate. To find cell phone rates
select a "Country-Cellular". If you cannot find cell phone rate call
Customer Service for assistance.
- Calling from a payphone
- If you place a call from a payphone
surcharges will apply. See card's details for exact amount for
specific card.
- Connectivity & Connection quality
- Please call Card's Customer Service you
purchased. Please have your PIN ready. You can find Card's Customer
Service numbers in the PIN letter.
Charges &
Minutes on Card
- Maintenance fee
- This is the fee to maintain services for
some cards. You can request Call History records from Card's Customer
Service: Calling Dates, From-To, Durations, Charges. The maintenance
fee will be taken from your card every one or two weeks/months (depends
from the card) since you made a first call and as long as there are
still minutes available on your card or until the end of validation
period, which ever comes first.
- Rounding
- Rounding is the way your last call minute
will be rounded up.
Samples:
-Your call time is 16 minutes and 50 seconds:
if rounding is 1 min, your call time will be rounded up to 17 minutes
if rounding is 3 min, your call time will be rounded up to 18 minutes
- Taxes
- Taxes may apply for some cards. See
card's details for information about specific card.
- Payphone charges
- If you place a call from a payphone
surcharges will apply. See card's details for exact amount for
specific card.
- How many minutes on my card?
- Our phone cards are dollars/cents based.
The minutes' amount depends on destination you call, because different
countries have different rates.
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